The Strategic Change Team has responsibility of driving multi-faceted programmes of high-profile activity including continual improvement initiatives covering process, culture, system improvement and implementation, and large cross-organisational transformation and change projects and activities.
A key focus for the Strategic Change Team is to build resilience in our processes and systems, help create a culture of accountability and adaptability and importantly to successfully drive the delivery of Board approved strategic change projects in line with our institute priorities.
ROLE PURPOSE
This role is responsible for the delivery and change management of a portfolio of system‑related initiatives, ensuring best‑practice governance, disciplined delivery, and effective adoption across the organisation.
The Digital Change and Delivery Manager brings strong organisational, planning, and problem‑solving skills, with a solutions‑focused and adaptable approach. They maintain objectivity while navigating complex change and are passionate about delivering digital improvements through well‑managed, transformative initiatives.
A key part of the role is to embed a culture of structured change management while delivering projects within the remit of the Strategic Change Team, ensuring that system enhancements and new implementations drive meaningful improvements to processes, systems, and ways of working.
HOW YOU WILL MAKE AN IMPACT
- Lead effective scoping and project management of core Turing system enhancements and supplementary system and AI tooling implementations, delivering to agreed scope, timelines, and budget.
- Maintain a strategic, high‑level view of project progress and produce clear, insightful reports for senior management.
- Plan and coordinate resources, including task management of assigned project team members.
- Manage relationships with external consultants, vendors, and suppliers to ensure high‑quality delivery.
- Proactively identify, manage, and mitigate risks and issues, escalating where appropriate to maintain delivery momentum.
- Support and contribute to the management of the strategic governance board for the organisation’s system landscape.
- Ensure that change‑related risks are understood and mitigated by stakeholders.
- Apply best‑practice change management methodologies to assess change impact, organisational readiness, and user adoption needs.
- Develop and deliver communications and engagement materials aligned to change and project plans, supporting successful implementation and sustained adoption.
ABOUT YOU
- Project Management qualification
- Project management experience with a focus on AI tooling implementation
- Technical system implementation experience, ideally covering ERP, CRM and ticketing systems
- Confident stakeholder management, operating at various levels and disciplines
- Change management experience
- Ability to identify key priorities and adapt to provide service improvements
- Knowledge of project management methodologies and change management principles
- Good working knowledge of GDPR
- Experience of making evidence-based recommendations to initiate improvements
Please see the job description for a full breakdown of the role and person specification.
APPLICATION PROCEDURE
If you are interested in this opportunity, please click the apply button below. You will need to register on the applicant portal and complete the application form including your CV and covering letter. If you have questions about the role or would like to apply using a different format, please contact us at [email protected].
TERMS AND CONDITIONS
This full-time post is offered on a fixed term basis for 12 months. The annual salary is £55,000 plus excellent benefits, including flexible working and family friendly policies, Employee-only benefits guide | The Alan Turing Institute
The Alan Turing Institute is based at the British Library, in the heart of London’s Knowledge Quarter. We expect staff to come to our office at least 4 days per month. Some roles may require more days in the office; the hiring manager will be able to confirm this during the interview.
EQUALITY, DIVERSITY AND INCLUSION
We value diversity of background, experience, and perspective, and are proud to be an inclusive employer. We warmly encourage applications from all backgrounds, particularly from groups currently under-represented in our sector. If you feel passionate about this role but don’t meet every single requirement, please apply – we recognise that great candidates may bring strengths beyond the criteria listed.
We are committed to making sure our recruitment process is accessible and inclusive. This includes making reasonable adjustments for candidates who have a disability or long-term condition. Please contact us at [email protected] to advise us how we can assist you.
Please note all offers of employment are subject to obtaining and retaining the right to work in the UK and satisfactory pre-employment security screening which includes a DBS Check. Full details on the pre-employment screening process can be requested from [email protected]